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DATA PROTECTION

Your privacy is our concern


We are pleased that you are interested in our company and our products and services and would like you to feel secure when visiting our website, also with regard to the protection of your personal data. Because we take the protection of your personal data very seriously. Compliance with the provisions of the European General Data Protection Regulation (EU-GDPR) and the Federal Data Protection Act (BDSG) is a matter of course for us.

We want you to know when we collect which data and how we use it. We have taken technical and organizational measures to ensure that the regulations on data protection and data security are observed both by us and by our external service providers.

 

(1) Information about the collection and storage of personal data
In the following we inform you about the collection and storage of personal data when using our website. Personal data is all data about your identity or that can be related to you personally, e.g. B. Name, address, e-mail addresses, user behavior and IP address.

Every time you access our website, your browser automatically transmits the data listed below to our web server for technical reasons. The storage serves exclusively for statistical and technical purposes, for example to be able to evaluate the frequency of page visits or to determine malfunctions in server operation.

The following data is logged and evaluated:
Request (file name of the requested file)

Browser type and browser version

operating system used

Referrer URL, ie the website from which you visit our website

IP address

Date and time of your visit

the websites visited within our website

any form content

Further personal data, such as name, home address, e-mail address, date of birth or business case-related data, are only recorded if you provide them yourself. On our website you can, for example, provide such data in the contact form.

Contact via email and contact form
When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, your name and telephone number if applicable) will be stored by us in order to answer your questions. We delete the data arising in this context after the storage is no longer necessary, or restrict the processing if there are statutory storage obligations.

Persons under the age of 18 should not transmit any personal data to us without the consent of their parents or guardians. We do not request any personal data from children and young people, do not collect it and do not pass it on to third parties.

 

(2) Purpose of personal data and purpose-related processing
We generally use the personal data you provide to answer your inquiries, process your orders or provide you with access to certain information or offers. In order to maintain customer relationships, it may also be necessary for us or a service company commissioned by us to use this personal data to inform you about product offers that are useful for your business activities or to carry out online surveys in order to meet the tasks and requirements of our better serve customers.

In addition, only those departments or employees of ensemble.tours receive your data who need it to fulfill their contractual, legal and supervisory obligations and legitimate interests. For the technical and organizational implementation of our website, we also use selected processors. All processors are contractually obliged to treat your personal data confidentially and only process it within the framework of the provision of services in accordance with our instructions.

Of course, we respect it if you do not want to give us your personal data to support our customer relationship (in particular for direct marketing or market research purposes). We will neither sell your personal data to third parties nor market it in any other way.

We will only collect, process and use the personal data you provide online for the purposes communicated to you. Your personal data will not be passed on to third parties without your necessary consent.

Logging of email traffic
To ensure appropriate information and system security and to detect malware, we store log data on e-mail traffic. If you send an e-mail to one of our addresses, the following data will be logged: e-mail and IP address of the recipient and the sender, number of recipients, subject, date and time of the Receipt at the server, file name of any attachments, size of the message, risk classification for spam and delivery status. In a first step, e-mails are checked purely automatically. Individual e-mails are only checked manually by responsible persons if there is a suspicion of a risk to the security of the IT systems.

In addition, we process your personal data in connection with e-mails, if necessary, for the duration of the entire business initiation and beyond that in accordance with the statutory retention and documentation obligations.

 

(3) Right to information, correction, deletion or restriction of processing, objection and data portability
You have the following rights towards us with regard to your personal data:
• right to information,
• right to rectification or erasure,
• right to restriction of processing,
• right to object to processing,
• Right to data portability.

You have the right to revoke your consent within the meaning of Article 6 Paragraph 1 Letter a or Article 9 Paragraph 2 Letter a at any time without affecting the legality of the processing carried out on the basis of the consent up to the point of revocation.

 

(4) Hubspot 
This website uses HubSpot tracking code, which uses cookies or similar technologies to track visitors to this website and gather demographic information about them. HubSpot tracks the ensemble.tours website and the pages you visit within HubSpot. This data is used to deliver tailored content and promotions to users whose behavior indicates that they are interested in a particular topic. More information about HubSpot's privacy policy can be found here.

 

(5) Cookies
Our website uses so-called "cookies". These are small text files that are stored on your end device with the help of the browser. They do no harm.

We use cookies to make our offer user-friendly. Some cookies remain stored on your end device until you delete them. They enable us to recognize your browser on your next visit.

If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases.

If cookies are deactivated, the functionality of our website may be restricted.

 

(6) SSL encryption
For security reasons and to protect the transmission of confidential content, such as the inquiries you send to us as the site operator, this site uses SSL encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line. If SSL encryption is activated, the data that you transmit to us cannot be read by third parties.

 
(7) Web analysis with Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA.

Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

IP anonymization
We have activated the IP anonymization function on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

browser plugin
You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you will if applicable not be able to use all functions of this website in full. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=de

Demographic characteristics in Google Analytics
This website uses the "demographic characteristics" function of Google Analytics. This allows reports to be created that contain statements about the age, gender and interests of the site visitors. This data comes from interest-based advertising from Google and visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the point "Objection to data collection".

You can find more information on how Google Analytics handles user data in the Google data protection declaration: https://support.google.com/analytics/answer/6004245?hl=de

 

(8) Google reCAPTCHA
We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on this website. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

The purpose of reCAPTCHA is to check whether data is entered on this website (e.g. in a contact form) by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, how long the website visitor spends on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyzes run completely in the background. Website visitors are not informed that an analysis is taking place.

Data processing takes place on the basis of Art. 6 Para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated spying and from SPAM.

Further information on Google reCAPTCHA can be found in the Google data protection regulations and the Google terms of use under the following links:

https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.

 

(9) Google Web Fonts
This page uses so-called web fonts to display the font. These are provided by Google (https://fonts.google.com/).

To do this, your browser loads the required web font into your browser cache when you visit our site. This is necessary so that your browser can also display our texts in a visually improved way. If your browser does not support this function, a standard font will be used by your computer for display.

You can find more information about Google Webfonts at https://developers.google.com/fonts/faq?hl=de-DE&csw=1

 

(10) Miscellaneous


Security
We have taken technical and organizational security measures to protect your personal data from loss, destruction, manipulation and unauthorized access. All of our employees and all third parties involved in data processing are obliged to comply with the General Data Protection Regulation and to treat personal data confidentially.

In the case of the collection and processing of personal data, the information is transmitted in encrypted form to prevent misuse of the data by third parties. Our security measures are continuously revised in line with technological developments.

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Change to our privacy policy
We reserve the right to change our security and data protection measures if this becomes necessary due to technical developments. In these cases, we will also adapt our information on data protection accordingly. Therefore, please note the current version of our data protection information.

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Left
If you use external links that are offered on our website, this data protection notice does not extend to these links. If we offer links, we strive to ensure that they also comply with our data protection and security standards. However, we have no influence on compliance with data protection and security regulations by other providers. Therefore, please inform yourself on the websites of the other providers about the data protection notices provided there.

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